If you are being picked up from the airport, please follow these instructions:
Curbside Pick Up
Once at the Airport, please follow these instructions when arriving at the Airport:
1) Whether you checked luggage or not, please proceed to the baggage claim level.
2) Once you have all of your pieces of luggage, please call us at 1-847-891-8800 or 1-800-521-0786
3) Our dispatcher will ask for your last name, and will then tell you the door number to exit to meet your driver.
4) To help you find your vehicle, you will be given a description of it along with its license plate number.
5) Please be aware that Airport regulations require livery vehicles to remain in a holding lot until we have heard from the passenger, so it may take anywhere from 5-15 minutes for the car to reach you.
Gate Meet
If you have asked for the driver to meet you inside the baggage claim ($20 Extra) Please follow these instructions
Whether you checked luggage or not, please proceed to the baggage claim level.
You should see a greeter with a sign that has your name on it.
The greeter will take care of the rest. Simple as that.
if you don’t see your greeter at the baggage claim, please call us immediately at 1-847-891-8800 or 1-800-521-0786
